Return Policy

  • You have 30 days from the time of purchase to return the item.
  • If you are not satisfied and wish to return or exchange it within the 30 day period, please email us at info@sunriseimage.com.
  • Please note that we do not refund original shipping cost unless your item was received damaged or an error occurred on our part.
  • Returned items must be returned unused in its original box. Please enclose a packing slip when returning an item.

Return address:

Sunrise Image (Returns)
71 Union Ave
Brooklyn, NY 11206

Ways to speed up the return process:

  • If an item you received is damaged or defective, attach 2-3 pictures of the damage/defect.
  • Include a printout of correspondence with our associate regarding the return/exchange.